Playbooks
Connect
25 minConnect engagement & needs
Connectivity, voice and IT services engagement for new and existing sites.
Open with this
I'd like to understand what you're running today, where it hurts, and what your contract situation is — then I'll tell you whether we can genuinely improve it.
You cannot quote what you haven't mapped.
Scoring rubric
0/100
0/10 questions captured Completion checks
Red flags
- No contract end date captured.
- Pricing discussed before the footprint is mapped.
- No invoice or bill to compare against.
Close with this
I'll confirm the sites and services, and come back with a like-for-like comparison.
0/100 · 13 outstanding
Still to ask: How many sites do you run, and what's at each one? · Who are your current providers and what do you pay monthly? · When last did it go down, and what happened to the business? · How does support respond today when you log a fault? · When do your current contracts end, and what notice do they need? · Who signs a new agreement on your side? · Can you share a recent invoice so the comparison is like-for-like? · If the numbers work, when would you want to switch?